Return Policy

At Truman Audio, we want you to be completely satisfied with your purchase. If you're not satisfied, we offer the following return and repair policy:

1. 14-Day Return Policy

If for any reason you're not happy with your purchase, you can return the product within 14 days of receiving it. To qualify for a return, the product must be in its original condition, unused, and with all packaging and accessories intact. Refunds will be processed to the original payment method once the return is approved, and the product is received.

2. Free Lifetime Repairs

We offer free repairs for the lifetime of any product purchased from Truman Audio. If your product experiences a malfunction or defect, we will repair it at no cost to you. Please reach out to our customer support team for assistance with any repair needs.

3. How to Return a Product

To initiate a return or request a repair, please contact our customer support team at contact@trumanaudio.com within the 14-day return window. We’ll guide you through the process and provide you with a return shipping label if necessary.

4. Shipping Costs

The customer is responsible for shipping costs associated with returns, unless the product is defective, or the return is a result of an error on our part. Shipping costs for repairs are covered by Truman Audio.

5. Non-Returnable Items

Some items may be ineligible for returns, including custom or personalized products, or products that have been altered or damaged by the customer.

Terms of Service

By using the services provided by Truman Audio, you agree to the following terms and conditions. Please read them carefully before using our website or purchasing products from us.

1. Acceptance of Terms

By accessing or using the Truman Audio website, you agree to be bound by these Terms of Service, as well as any other applicable policies. If you do not agree with these terms, you must not use our website or services.

2. Use of Our Services

Truman Audio provides products and services related to audio equipment. You agree to use our services for lawful purposes only and not to engage in any activity that could damage, disable, or impair the functionality of our website or services.

3. Product Orders

By placing an order through our website, you agree to pay for the products you select. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of payment issues, product availability, or suspected fraudulent activity.

4. Payment and Pricing

All prices for products are listed in USD and are subject to change without notice. Payment must be made at the time of purchase through the available payment methods on our website. Taxes, shipping, and handling charges will be added where applicable.

5. Shipping and Delivery

We will make reasonable efforts to deliver products in a timely manner. Shipping times may vary based on your location and the availability of products. We are not responsible for any delays or issues caused by third-party carriers.

6. Returns and Refunds

Our return policy is outlined separately on our website. In general, we offer returns or exchanges for damaged or defective products. Please refer to our return policy for full details.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Limitation of Liability

To the maximum extent permitted by law, Truman Audio is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. You agree to use our products at your own risk.

9. Modifications to Terms of Service

Truman Audio reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our website and services after any changes will constitute your acceptance of those changes.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of Oklahoma, without regard to its conflict of law principles. Any disputes related to these terms will be resolved in the appropriate courts in Oklahoma.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at contact@trumanaudio.com.

Privacy Policy

At Truman Audio, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

We may collect personal information such as your name, email address, and payment details when you make a purchase or sign up for our newsletter. This information is used solely for processing orders, sending updates, or responding to inquiries.

How We Use Your Information

Your personal information is used exclusively to provide the services you request, improve your experience with Truman Audio, and communicate with you about updates and promotions. We do not share or sell your information to third parties for marketing purposes.

Security of Your Information

We employ appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to maintain the security of your data, please understand that no method of transmission over the internet is 100% secure.

Your Choices

You have the right to opt-out of receiving promotional emails at any time. You can also contact us to request access to, correction of, or deletion of your personal data.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at contact@trumanaudio.com.